Yes! All our spices are entirely natural, free from artificial colors, preservatives, and MSG. We source them directly from fields where they grow naturally under traditional farming practices.
Our spices are sourced from indigenous farms across India, in regions renowned for cultivating the most authentic and high-quality varieties.
Generally, our ground spices have a shelf life of 12 to 18 months from the date of packing when stored properly in a cool, dry place away from direct sunlight.
Yes, all our single-ingredient spice powders (like coriander, turmeric, chili) are naturally gluten-free.
Currently, our flagship product range focuses on ultra-premium, stone-ground fine powders. However, we are planning to introduce whole spice selections in the near future.
For metro cities, delivery usually takes 2-3 business days. For other regions across India, expect your package within 4-7 business days depending on accessibility.
Yes! We provide complimentary free shipping on all orders above our cart threshold (typically ₹800). Orders below that will be charged a standard delivery fee.
Yes, we offer Cash on Delivery across most pin codes in India. A nominal convenience fee may be added to COD orders depending on your region.
Once your order is processed and shipped, you will receive an SMS and email containing the courier tracking id and a link to monitor your package.
Address details can be updated if the order hasn't been processed for shipping yet. Please email our support team immediately at info@mbj-international.com if you need any changes made.
Because spices are perishable food items, we normally do not accept returns. However, if you receive a damaged, expired, or incorrect item, we will happily offer a replacement or refund.
Please take a photo of the damaged package and its contents immediately and email it to us within 48 hours of delivery. Our customer support will arrange a prompt replacement.
Refunds for canceled or defective prepaid orders usually take 5-7 business days to reflect back in your original payment method via our gateway (Razorpay).
Taste is subjective, and we cannot blindly offer refunds based on preference for opened packages. However, we take feedback very seriously! Please let us know, and we'll see how we can make it right.
Yes! We supply high-quality commercial quantities of our spices to restaurants, cafes, and catering businesses. Please contact us through our contact form with your business requirements.
Absolutely. Significant bulk discounts apply based on the volume of the order. Our wholesale team can provide a custom quotation.
White labeling and customized packaging services are evaluated selectively. Please reach out to our corporate team via info@mbj-international.com to discuss partnership opportunities.
