Shipping Policy

Effective Date: March 28, 2025

At MBJ International, we are committed to delivering your products safely, securely, and on time.

1. Order Processing Time

All orders are processed within 1–2 working days (excluding weekends and public holidays). Orders placed after 5:00 PM IST will be processed on the next business day. During high-volume periods (festive seasons, sales), processing may take slightly longer.

2. Shipping Charges

3. Delivery Time & Estimates

• Metro Cities & Tier-1 Areas: 4–7 working days
• Other Cities & Semi-Urban Areas: 5–9 working days
• Remote / Interior Regions: 7–12 working days

Delivery times may vary due to weather conditions, courier workload, festivals, or other unforeseen delays.

4. Tracking Information

Once shipped, you will receive an SMS or email with the tracking number. You can track your shipment using the courier tracking link provided.

5. Address & Delivery Issues

Please provide a complete and accurate shipping address at checkout. MBJ International is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. If a package is returned due to incorrect address, additional charges may apply for re-shipping.

6. Delays & Force Majeure

MBJ International is not liable for delays caused by natural disasters, political disruptions or strikes, courier partner delays, government restrictions, or unexpected logistics challenges.

7. Lost, Stolen, or Damaged Shipments

If your package is marked delivered but you have not received it, contact us within 48 hours. For damaged or tampered products, provide a clear, uncut unboxing video as per our Refund Policy.

8. International Shipping

At this time, we do not offer international shipping. Orders are delivered only within India.

9. Contact Information

MBJ International
Plot No. 86/354, Raghunathpur, Sisupalgarh,
Bhubaneswar, Khordha, Odisha – 751002
📧 info@mbj-international.com  |  📞 +91 7205557901